We take a strong, ethical approach towards claims management and we progress claims in a pro-active manner. We understand that by keeping control of a claim and ensuring all losses are best mitigated, both our clients and insurers can be confident their own costs are kept to a minimum.
We pride ourselves on the empathy that our team show to the driver involved in the incident. We ensure that we collate all the relevant and important pieces of information about the incident and we are realistic about handling client expectations, not making promises we know we may not be able to fulfil.
We provide full uninsured loss recovery services, including loss of revenue claims if applicable.
Magna has a unique position in the marketplace as we provide hire and repair services to all road users regardless of the type of vehicle they drive. For those who rely on specialised mobility for work, our replacement vehicle solution can be invaluable. When we are providing a non-standard replacement vehicle we take the time to ensure we understand exactly what is required.
Our hire team ensure all hire enquiries are dealt with promptly and that our referrers are updated and aware that our mutual clients are being attended to and a vehicle being arranged.
Vehicle Damage Management
We work with a nationwide network of body shops which can repair all types of vehicles, including large commercial. We will discuss the best route with you as to how to deal with the repairs to your vehicle. If your vehicle cannot be repaired then we will ensure you receive the best possible settlement and assist you in its disposal.
Registered in England and Wales. Registration Number 6700221. Registered address: Tillbridge Farm, Sturton-by-Stow, Lincoln, LN1 2DS. VAT registration No: 9417377608
Magna Accident Services Ltd are authorised and regulated by the Financial Conduct Authority
and is registered with the Information Commissioner's Office under registration reference: Z2657579